This is such a key points, "upselling" isn't about forcing something unrelated onto a client, but offering them a natural next step that enhances the value you've already delivered.
It's a win-win: clients feel supported and understood, and you continue to grow your business.
The reminder to focus on the client's journey rather than discounts is a solid, actionable takeaway.
Many times we tend to undervalue ourselves and what more we can bring to the table...
Thanks for sharing!